Mount Royal University currently spends a great deal of money maintaining its Information Technology Services (ITS) systems, but is unable to make significant inroads in contributing to institutional growth and transformation. Approximately 95% of ITS labour focuses on running the organization and this must change in order to support MRU’s goals and objectives of increased student enrollment and transformation of how it supports student success.
Is your organization caught in a similar trap? Are you just keeping lights on and not contributing to the innovation and growth your organization desperately needs to survive into 2020 and beyond? Just like raising kids, losing weight or running your first 10km race, creating an IT department that supports Run, Grow and Transformation takes sacrifice and hard work. For Mount Royal University the outcomes we seek are improved educational and student success; easy to say yet difficult to do.